|
Frequently Asked Questions
|
|
Q
|
What makes sharkbaitsurfwax different than any other brand?
|
|
A
|
Unlike other brands, sharkbaitsurfwax is blatantly symbolic. It’s pretty much about one thing; the rewards of overcoming fear. For surfers, that means paddling out into an ocean containing big old sharks.
|
|
Q
|
Do you sell to dealers and how do I get cases of sharkbaitsurfwax?
|
|
A
|
Yes we do sell to dealers; you are our best customer. To order cases of wax please call our office at 775 355 6778.
|
|
Q
|
What is your policy regarding private information submitted to sharkbaitsurfwax?
|
|
A
|
Privacy Notice:
We here at Sharkbaitsurfwax promise that none of the confidential information collected from our customers will ever be sold to third parties or used for any purpose other than completing the transaction for which it was submitted.
|
|
Q
|
What is your return policy?
|
|
A
|
Return Policy
Returns will be accepted for unused merchandise, for 30 days after purchase.
To return an item, mail or email (info@sharkbaitsurfwax.com) a copy of the invoice with the returned item circled, or call 877 355 6778 .
Send no money; we will deduct return shipping charges from the refund.
|
|
Q
|
What is your business philosophy?
|
|
A
|
That's easy; to keep our word, to pay our bills and to satisfy our customers.
|
|
Q
|
What does sharkbaitsurfwax mean?
|
|
A
|
Well, it can mean what ever you want it to mean. But for us it's about risk taking. And that doesn't necessarily mean riding 30 foot waves at Wiamea. It could mean paddling out when the waves are 6 foot and you never rode waves that size before. To us it’s simply about over-coming fear and getting on with life and surfing and what ever it is you really want to do.
|
|
Q
|
Don’t you think calling a surfboard wax “sharkbaitsurfwax” might be tempting fate, or even be bad karma?
|
|
A
|
Nope. It would be tempting fate to put something on your board that truly attracted sharks. You see, sharkbaitsurfwax is a way to symbolize one of those things that makes surfers a little different than other folks. That is; surfers have the intestinal fortitude to put aside fears of being eaten by a giant shark and paddle out.
|
|
Q
|
How do I get to be a sharkbaitsurfwax team rider?
|
|
A
|
We'll post a notice on our team rider page when we've got room for another team rider. If you want you may email your surfing resume to us and we'll keep it on file.
|
|
Q
|
Does sharkbaitsurfwax sponsor surfing contests?
|
|
A
|
We certainly do; if you have a surfing event comeing up, please contact us at 877 355 6778
|
|